Skip to main content

Our approach

Six principles guide how CAFIA works.

CAFIA supports individuals and MSMEs across Sierra Leone by structuring information, guiding decisions and bridging communication with financial institutions. These principles shape every part of the service, from how listings are prepared to how complaints are handled.

  1. 01

    Clear information

    Plain-language listings and guidance, with no marketing pressure and no jargon that hides costs or conditions.

  2. 02

    User consent

    You choose what to share, with whom, and for what purpose. Nothing on CAFIA is shared with a provider without your say-so.

  3. 03

    Source-linked provider data

    Every listing shows where the information came from and when it was last checked, so you can verify it yourself.

  4. 04

    Finance readiness guidance

    Structured, self-declared steps that identify the records and documents providers typically expect, without requesting sensitive external data.

  5. 05

    Privacy-conscious insights

    Aggregated, anonymised patterns help improve the system. Individual stories are never exposed in public dashboards.

  6. 06

    Human review for sensitive cases

    Complaints and unusual situations are handled by trained reviewers, not by automation alone.

A fuller methodology page is on the way.

A detailed methodology, including verification workflow, data-sharing principles, review cycles and the review board, will be published here as the service matures.

Full methodology coming soon

Back to home