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Our approach

Six principles guide how CAFIA works.

CAFIA supports individuals and MSMEs across Sierra Leone by structuring information, guiding decisions and bridging communication with financial institutions.

  1. 01

    Clear information

    Plain language, no marketing pressure.

    Listings and guidance are written in plain language, with no jargon that hides costs or conditions.

  2. 02

    User consent

    You decide what is shared.

    You choose what to share, with whom, and for what purpose. Nothing on CAFIA is shared with a provider without your say-so.

  3. 03

    Source-linked provider data

    Every listing shows its source and date.

    Every listing shows where the information came from and when it was last checked, so you can verify it yourself.

  4. 04

    Finance readiness guidance

    Self-declared steps, no external data pulls.

    Structured, self-declared steps identify the records and documents providers typically expect, without requesting sensitive external data.

  5. 05

    Privacy-conscious insights

    Aggregated patterns only.

    Anonymised patterns help improve the system. Individual stories are never exposed in public dashboards.

  6. 06

    Human review for sensitive cases

    People decide, not automation.

    Complaints and unusual situations are handled by trained reviewers, not by automation alone.

Methodology and governance

Published progressively as the service is evaluated.

CAFIA Access is currently operating as a public pilot. Its verification, data-governance, case-review and institutional referral methodology will be published progressively as the service is evaluated and strengthened.

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