For institutions
Financial providers
Financial service providers can work with CAFIA Access so that the information people see about their products is accurate, current and clearly sourced.
Who this is for
- Banks
- Microfinance institutions
- Community banks
- Financial services associations
- Credit unions
- Insurance providers
- Mobile-money providers
- Other regulated or recognised financial service providers
Current status
Pilot status
Institutional product-update and referral-participation workflows are being prepared. Public listings continue to use available public sources until information is confirmed through a reviewed process.
Working with CAFIA
How financial providers may work with CAFIA
- Improve the accuracy of product information
- Confirm product requirements
- Provide official source links
- Correct outdated information
- Support user preparation
- Participate in selected referral pilots after agreement
- Receive structured user feedback where appropriate
- Nominate an institutional focal person in a later phase
What CAFIA provides
- Clearer product discovery
- Better-informed users
- Readiness support
- Structured expressions of interest where activated
- Evidence on common information and access barriers
- Neutral product presentation
Our role alongside providers
Role and responsibility
CAFIA helps users understand and prepare. The financial institution manages the formal application and makes all financing decisions.
Public governance principles
These principles describe how CAFIA Access handles public information and institutional contact. They are working principles for the pilot, not a signed institutional agreement.
- Neutrality
- Product and programme ordering is not determined by sponsorship.
- Verification
- Institutional submissions will be reviewed before public information is changed.
- Mandates
- Financing, regulatory, licensing and programme admission decisions rest with the responsible institution.
- Consent
- Personal information is shared only through an agreed pathway and with appropriate user permission.
- Source transparency
- Public records should show their source, verification status and last-checked date.
- Correction
- Institutions may request corrections or provide updated public information.
- Insights
- Any institutional insight sharing will use anonymised and appropriately aggregated information.
Discuss institutional participation
Contact the CAFIA Access team to discuss how your institution would like to work with this service. Please mention financial provider participation so the enquiry reaches the right person.
You can send an enquiry at any time.